What is the 2GB file transfer limit in XP?

I'm running TiVo Desktop, which lets you transfer TiVo recorded programs to your PC over an Ethernet connection.  On one of my PCs, running XP Home,  this works fine, even transferring complete 1 hour HD shows, that are 7GB.  But on another machine, running XP Professional, the file  transfer always stops at 2GB, with no useful error is reported.   The problem seems to be some setting in XP.  Does anyone know what this might be?

Thanks for any ideas.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jeff BrownGlobal Helpdesk SupervisorCommented:
Hard drives formatted in fat32 have a single file size limit of 2gb
convert the hardrive to NTFS and this will go away.

stevaAuthor Commented:
Nope.  It's not that.  Both systems report NTFS on all drives when you right click Properties for the drive in My Computer.  Plus, I can copy the 7GB downloaded file from the PC where the transfer worked to the PC where it didn't work, and play the file fine.
Jeff BrownGlobal Helpdesk SupervisorCommented:
the error messages that don't really say anything

what do they actually say?

is the transfer getting interupted??   or is it a different message
Active Protection takes the fight to cryptojacking

While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

stevaAuthor Commented:
I attached a screen image below. The error shown is for the last attempt.  You can see two previous attempts in the screen image that stopped at exactly the same place.

This error is, or course, is being reported by the TiVo Desktop software.  As far as I know XP itself didn't post an error anywhere that I've seen.  There's nothing in the Event Viewer.

Jeff BrownGlobal Helpdesk SupervisorCommented:
Thats a common tivo error evidently

they all say go thru the web interface when it happens  follow this link for how to do this

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
stevaAuthor Commented:
I wasn't able to go through the web interface, plus I'd to find out what the problem is rather than avoiding it. Browsing around the tivocommunity forum, though, I found someone who had fixed the same problem by removing their anti-virus software.  so I turned off my Security Shield 2008 software and the full transfer completed.  So that's it: anti-virus software.  I gave you the points for pointing me in the right direction.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.