HP 8710w quick launch bar opens several calculators

Posted on 2008-11-18
Last Modified: 2013-11-17
I have a HP 8710w laptop running XP Professional.  Sporadically the quick launch bar will "freak out" and open over a hundred calculators in a matter of seconds, the volume control bar will lower and raise on its own and the HP support center opens.  The only solution I have been able to find on the web so far is to reinstall the quick launch bar and remove the battery for 5 minutes.  
Question by:CNAMcro
    LVL 7

    Assisted Solution

    This seems to be a hardware fault known to HP - I would suggest that you raise a support case with HP -

    8710 models seems to have this problem

    Go through this case.

    Author Comment

    Thank you for your response.  I will be contacting HP support today as we have been dealing with this for a few months.  Very frustrating!
    LVL 7

    Expert Comment

    Yes.. replacing the quick launch strip of ur Laptop will sort out the problem.

    Is the product is still under warranty??

    Accepted Solution

    Yes, it is still under warranty.  I have contacted their support and they have suggested a solution of reinstalling some drivers.  If it doesn't work they will replace the hardware.

    Thank you for your help!

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