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Outlook 2003 hangs when adding files from Sharepoint

We are having an issue with Outlook 2003.  (Outlook 2007 is fine)  We use WSS 3.0 to share and store most of our company files.  We have set-up a network share to the WSS File Directory so users can easily grab files from within Outlook and other programs.

The issue we are having is when you try to attach NON Microsoft Documents from within Sharepoint.  If you simply copy and paste from the Sharepoint Network Directory into a new Outlook e-mail, there are no issues at all.  If on the other hand you click add attachment, then navigate to the WSS 3.0 share and choose a PDF, BMP, or any other NON-OFFICE file, Outlook hangs and sometimes crashes.

Has anyone else seen this issue?  Any suggestions?

Joe
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juselding
Asked:
juselding
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1 Solution
 
cobrachenCommented:
Can you do attachment to Outlook with an Office-related file?

Thanks.
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juseldingAuthor Commented:
Adding word or excel doc attachments to an e-mail from Sharepoint works just fine.  It appears to just be third party items that make the application hang or crash.

Joe
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cobrachenCommented:
It may have something to do with authentication: the file needs suthentication before attached. However, I am not sure how to force the window to come up.
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juseldingAuthor Commented:
Anyone have any ideas on how to change the authentication on this?  Is there a way in Sharepoint to change the authentication?

Joe
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juseldingAuthor Commented:
The issue did stem from the way users were authenticating.  Thanks for the help.
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