Link to home
Start Free TrialLog in
Avatar of kwatt562
kwatt562Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Internet explorer desktop shortcuts will not open onmultiple users PC's

HI,
Since this morning several users on our corporate network have been unable to open internet shortcuts on their desktops. If you open internet explorer and go to favourites and open the link, it opens no problem. Create a shortcut to the desktop and the same link will not open. No errors occur, just wont open.
Avatar of Fiuca
Fiuca
Flag of United States of America image

Hi,

Have you try to create new IE shortcuts and see what happens?
Did you check if the associated file to open with the links is Internet Explorer?
I would perform a full AV scan over the network.
Avatar of war1
Hello kwatt562,

How did you create the shortcut?  

Drag a copy of Favorites to Desktop. It should open IE and the webpage.

The problem may be that you do not have your present version of IE set as default.  Go into IE option menu and select to check if IE is the default. Restart IE. When ask if you want to make IE the default, click YES.

Hope this helps!
war1
Avatar of kwatt562

ASKER

Thnaks for the quick response, IE is set as the default browser, have checked and htm are set to open in internet explorer as well. I created a shortcut as you suggested by dragging from favourites to the desktop. As soon as it hits the desktop it will not open. Have also deleted and recreated the shortcuts. Any more suggestions?
ASKER CERTIFIED SOLUTION
Avatar of ferhad
ferhad
Flag of Azerbaijan image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial