neilchear
asked on
I cannot logon to Blackberry server
We have windows SBS 2003 and exchange 2003 which works as primary server. We have another Blackberry exchange server. For some reason it doesn't logon with blackberry administrator a/c. It gives the error shown in screenshot. However I can ping that server which confirms that its connected to network.
Any suggestions?
Regards,
Mir
Logon-error.JPG
ping-results.JPG
Any suggestions?
Regards,
Mir
Logon-error.JPG
ping-results.JPG
ASKER
I don't see the computer account for blackberry server. I can only see the Besadmin user id under active directory users.
Note:Besadmin is the user name for blackberry administrator.
user-account.JPG
computers.JPG
Note:Besadmin is the user name for blackberry administrator.
user-account.JPG
computers.JPG
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ASKER
I have rejoined BES server to the domain and now can logon.
Thank you indeed.
Thank you indeed.
Are you backing up active directory with a system state backup? If so, you could restore the besadmin account using directory services restore mode on the domain controller - This will allow you to recover the besadmin account
if you are squeamish about this, then you will have to recreate another besamin account and disjoin and rejoin the bes server to the domain
if you are squeamish about this, then you will have to recreate another besamin account and disjoin and rejoin the bes server to the domain
Look in AD and see if the computer account is still there.
If it is, then try resetting it: http://technet.microsoft.com/en-us/library/cc778276.aspx