I have a client who like to pass on legacy EMails to new employees. As a result, they rename users who leave to the new user's name.
One problem that this causes, is that the original user's name still shows up in Exchange.
ie Sally leaves and is replaced by John. A user picks John's name from the GAL. In the EMail it shows John <Sally>.
I have changed the name, the alias and the x400 address, rebooted the server, deleted any legacy nicknames within Outlook. It still happens.
What am I missing?