XP/AOL rapid multiple screens stop code 0x000000ED (0x82FCB900, 0x0000006, 0x0000000, 0x00000000)

XP with AOL.  While on AOL, get 2-+ internet explorer screens.  After selecting CTRL/ALT/DEL, we get the following:  
Unmountable Boot Volume
Check to make sure new hardware or software is properly installed
Ask manufacturer for updates
Disable or remove new hardware or software
Disable BIOS memory options such as caching or shadowing
Tech Info:
STOP: 0x000000ED (0x82FCB900, 0x0000006, 0x0000000, 0x00000000)
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An unmountable boot volume BSOD is a sign of a failing hard drive. If you can back up your data do that immediately.

Then run a chkdsk /r.

Warning! - A chkdsk /r forces the read of every sector. If the drive is failing this can push it to being unreadable / unrecoverable. Back important data!

If you have a built in system diagnostic utility it may be good to try that as well.

Also - just to say it though it is rarely the case - try unplugging all connections internal to the computer and unseating the RAM. This is almost never the fix, but it can be and it is the absolute easiest!
Hope this helps!
tonyadamRetiredAuthor Commented:
We were unable to execute chkdsk /r.  I tried numerous ways to read the disk including SPINRITE.  Noting would read it or make any access to it.  I've demed the drive "dead".  Fortunately, we had an 3 week old image and that restored OK.  However, the AOL problem still exists.  I've opened another question with that specifically.  I appreciate the anwers provided even though they did not help and will close the question and award some points.  Thank you.
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