Unable to view the My Documents folder, XP SP2

Suddenly, I'm unable to open the "My Documents" folder on my XP sp2 computer. I can get to it from My Computer, but not directly. When I double-click on the shortcut or the item on the start menu, it just shows in the task bar. It also does this if I right-click on the icon and choose explore.

From here I just see "My Documents" on the task bar. I can't view the windows explorer window for this folder. When I right click on the task bar, over "My Documents" and choose maximize, restore, size, cascade, etc.. nothing happens.

I've checked the properties of the shortcut. It's set to open in a normal window. I've tried changing it to a maximized window. Didn't help.

I've even tried reinstalling XP sp2. Didn't help.

Any ideas?

Thanks in advance.
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Jian An LimSolutions ArchitectCommented:
if you right click your my document can you see the target screen?

If not, i think your my documents property have been corrupted.

goto control panel\display\desktop/Customize desktop   see whether you got my documents ticked

upload a screen dump if you needed.

effincomputersAuthor Commented:
Thanks limjianan. When I go through the process of checking the box for My Documents, then try to open the icon that's now on the desktop, there's no improvement.

The same thing happens when I create a new shortcut on the desktop, and specify the my documents folder as the locations (c:\documents and settings\profile name\ etc...)

Only shows in the task bar, will not explore.
try creating a new user account and see if the same thing happens when you login as the new user. If it's OK, then you could consider moving your documents to the new user My Docs.
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Effincomputers you say that even after installation of WindowsXP the problem remains? It is really unbelievable. I think it is virus activity.
effincomputersAuthor Commented:
I agree. I've scanned for viruses (as well as adware/spyware), removed any found. Then reinstalled sp2 for XP.
So you reinstalled SP2 not XP itself.
as I understood virus modified some places in registry and even after removing this virus it's modifications remain.
Jian An LimSolutions ArchitectCommented:
i am thinking about registry changes as well.

it gonna be hard.
I usually use http://www.kellys-korner-xp.com/taskbarplus!.htm

and it is fix your taskbar_desktop (the link below)

This usually reset your taskbar and desktop to default.. you can go through the VBS and see what it have changes ..

Also, before you run, please backup your registry before you start (just in case you need to rollback)

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effincomputersAuthor Commented:
Great job. Thank you very much!
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