?
Solved

HP 4000 Printer

Posted on 2008-11-18
6
Medium Priority
?
350 Views
Last Modified: 2013-12-15
I have a HP 4000 that works fine until the paper tray gets down to the last few pages. Then it miss feeds. It happens before the fuser. The page gets turned crooked and comes out mangled. I tried replacing the , paper tray, Tray one/MP assembly, registration assembly, paper feed assembly. Separated the printer from the tray assembly and cleaned it all out. It still does it. No paper in the sensor area either. Any ideas?
0
Comment
Question by:RSPTX
  • 3
  • 3
6 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 22992921
are you using the correct paper ?  and fan it?
0
 

Author Comment

by:RSPTX
ID: 22995594
It works fine until there are only a few pages left in the tray. Say 5 or 6 pages left, then the problem occurs. There are many printers of this model in the facility, around 100,  they all use the same paper, so the paper can't be the issue.
0
 
LVL 93

Expert Comment

by:nobus
ID: 22996573
that was not my question : are you using the correct paper ?  and fan it? check on the HP site what paper is recommended for your printer, or the manual
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:RSPTX
ID: 22997779
The correct paper is being used.
0
 
LVL 93

Expert Comment

by:nobus
ID: 23001891
out of ideas...
0
 

Accepted Solution

by:
RSPTX earned 0 total points
ID: 23108038
Problem was worn half moon pick up rollers.
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question