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Need help with booting recovery console from XP disk (SAMSUNG HD160JJ/P - Fail - Return Code 7 )

Hi There,

I have got to fix a Dell Dimension 3100 PC with Windows XP Home installed.

The problem is the computer wont boot into windows anymore. When switching on it comes up with the usual your computer failed and do you want to boot into Safe Mode (and all three types) or last good config or start windows. Whichever one I try I cant get windows started.

I have started the machine and done the usual try and boot into its diagnostic tools and run all these to be told this error: SAMSUNG HD160JJ/P - Fail - Return Code 7 (this option is accessed when the computer starts up and you press F12 and select one of the options on the resulting menu)

The PC does not have a floppy drive but does have a CD drive by the way.

I have then tried to change the BIOS to boot from CD first, I then have tried several XP full install disks that we have (Original disks from MS) and they all start to boot from the CD do the usual loading up all its bits on the blue screen and then it gets stuck at starting Windows and wont move any further and this happens on any of the XP disks I try - i have eft this for an hour or more as have heard this can take a bit of time to load. The reason I am trying this is so that I can get to the Recovery (R) option so that I can run some CMD prompt tools like CHKDSK etc to fix the error, which may help me out.

So I guess can anyone help where I cant do a proper boot to the menu from an XP disk, no options from safe mode boots or last good configs and the built in basic checking option from F12 and all i can tell is i have seen an error called: SAMSUNG HD160JJ/P - Fail - Return Code 7?

Cheers,

Steve
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keyparker
Asked:
keyparker
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1 Solution
 
RobmonsterCommented:
You could try booting via a BARTPE cd and checking the harddrives that way.

http://www.nu2.nu/pebuilder/
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keyparkerAuthor Commented:
Hi Robmonster that looks like just what i need.

Can i just ask a question from your own experiance does it shock you that i struggled to get to the recovery (R) option from an XP original disk? and fromt hat would you assume i should have no problem with one of these creadted disks from nu2?

Cheers

Steve
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RobmonsterCommented:
To be perfectly honest I've always had trouble getting into the Recovery Console, so much so that I don't usually bother trying anymore.

If the PC is seeing the CD-rom drive and tries to boot from it then I always jump straight in with a bootable cd like Bart-PE and go from there.

Rob
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keyparkerAuthor Commented:
Hi Rob Thats great...sorry about my lack of confidence in windows XP Disk (LOL),

I feel confident this will do the trick so i am going to award you all the points...big thanks for your prompt help.

If you dont mind once i have done it i will put a feedback on here just to let you know how i got on.

Cheers,

Steve
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keyparkerAuthor Commented:
Hi Rob,

Thanks for your help i think this will just do the job.

Cheers

Steve
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