I have got to fix a Dell Dimension 3100 PC with Windows XP Home installed.
The problem is the computer wont boot into windows anymore. When switching on it comes up with the usual your computer failed and do you want to boot into Safe Mode (and all three types) or last good config or start windows. Whichever one I try I cant get windows started.
I have started the machine and done the usual try and boot into its diagnostic tools and run all these to be told this error: SAMSUNG HD160JJ/P - Fail - Return Code 7 (this option is accessed when the computer starts up and you press F12 and select one of the options on the resulting menu)
The PC does not have a floppy drive but does have a CD drive by the way.
I have then tried to change the BIOS to boot from CD first, I then have tried several XP full install disks that we have (Original disks from MS) and they all start to boot from the CD do the usual loading up all its bits on the blue screen and then it gets stuck at starting Windows and wont move any further and this happens on any of the XP disks I try - i have eft this for an hour or more as have heard this can take a bit of time to load. The reason I am trying this is so that I can get to the Recovery (R) option so that I can run some CMD prompt tools like CHKDSK etc to fix the error, which may help me out.
So I guess can anyone help where I cant do a proper boot to the menu from an XP disk, no options from safe mode boots or last good configs and the built in basic checking option from F12 and all i can tell is i have seen an error called: SAMSUNG HD160JJ/P - Fail - Return Code 7?