I've got a client who needs a piece of software to connect to a server via ftp.
I've configure ftp on the server in IIS.
the client connects to a root folder (that is the username of their account) and then needs to put the files directly into a particular folder.
It works for me but isn't working for the client's software
I can connect in two ways successfully:
1.in fireftp by giving it the ip w.x.y.z and the relevant username and password - this works fine and I go into the correct root folder. I can also set the inital sub folder in fireftp and this works. I can transfer files perfectly.
2. in firefox by using the ip ftp://w.x.y.z/subfoldername
this asks me for the username and password and then goes straight into the subfolder. I can transfer files perfectly
However - the clients software needs to append the subfolder to the ip - e.g. w.x.y.z/rootfoldername/sub
. When it does this it says it connects ok (I can see the connection in the ftp log) but when it tries to transfer a file into the director it returns:
Error: coms_win080523b.jpg 200 Type set to I. 200 PORT command successful. 550 rootfoldername/subfolderna
pg: The system cannot find the path specified.; Retrying ...
the entry in the ftp log says:
12:38:33 a.b.c.d created rootfoldername/subfolderna
pg 550 3
12:38:34 a.b.c.d USER username331 0
12:38:34 a.b.c.d PASS - 230 0
12:38:34 a.b.c.d created rootfoldername/subfolderna
pg 550 3
If I try and connect in fireftp by replacing the ip with w.x.y.z/rootfoldername/sub
w.x.y.x/subfoldername then it won't connect.
My feeling was that he's trying to get another folder too deep and that he shouldn't be putting the root - but he says he tried that and it was worse! What am I missing???? The connection is ok, the settings sound ok
What am I missing??