I have an SBS 2003 box that has a mailbox problem with only 1 user

I have a user that when you send and email to them the message states their mailbox is full and can't receive messages. I have tried to increase her mailbox size in AD and that didn't seem to work. Here is the return message-
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 11/19/2008 10:14 AM

The following recipient(s) could not be reached:

  Kelly Teno on 11/19/2008 10:12 AM
  The message could not be delivered because the recipient's mailbox is full.
  <FCCSRV.fccdomain.local #5.2.2>
LRITAsked:
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jwphillips80Commented:
Try setting the local user account to local admin and see if that fixes the problem.
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hodgeyohnCommented:
check for a polcy that is applying a mailbox size limit as well as at the user account.
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