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Application issue

Posted on 2008-11-19
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Last Modified: 2013-11-15
I have an application that I am having issues with.  The application is for XP, I have one client running the app successfully on xp and on my domain.  The other client will load the app successfully ONLY IF it is NOT logged on to the domain.  As soon as the client is logged on to the domain the application will error out when starting.  This is the same domain, same app, and same os.  I have checked the file permissions, the tasks running, and the services that are required to start (including proper authentication) and I've ran out of ideas.  Does anyone have any thoughts or ideas on this?  Any help will be greatly appreciated.  Thank you.
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Question by:GFCU
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by:experteez
ID: 22995017
Are you running it being logged on with the same user on the pc's?
If not: check if the domain-user is a member of the local administrators-group, to make sure this is no security-issue.
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by:GFCU
ID: 22995129
yeah, local admin and domain admin.  both with full administrative privledges.  I also tried this with another user.  (with local and domain full control privledges)
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by:experteez
ID: 22995160
Any event-log entries interesting to look at?
Please post them if so...
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by:GFCU
ID: 22996431
no, nothing but:

Product: (APPLICATION NAME) -- Installation operation completed successfully.

I also tried removing it and reinstalling it, so I got:

Product: (APPLICATION NAME) -- Removal completed successfully.

and then this again:

Product: (APPLICATION NAME) -- Installation operation completed successfully.
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by:xy8088
ID: 23000024
Is there some group policy or something that Active Directory is forcing down that is causing the issues?

That would explain why the issues only pop up when the person is logged on to the domain.
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by:GFCU
ID: 23004562
Maybe, is there any certain area that I should look?
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Expert Comment

by:experteez
ID: 23005932
I think it's best to review all applied group policies for that user.
There are multiple group policies that might have any impact on this.
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by:GFCU
ID: 23008355
the application has to access a database and the program will install correctly.  the application will attempt to start but then it errors out and the errors look like they are table names it the database.  it's like the application can access the database when it's logged in locally (because it works correctly locally)  but when it's logged thru the domain it can't access it.  I do have the original computer that it was installed on and that computer is on the domain and it is operating correctly while logged onto the domain.  So what's the difference?  could it be that there is some issue with the new one being a ghost image?  I'm not sure if the original one was a ghost image or not.  it's been too long ago.
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by:GFCU
ID: 23008370
all though I'm not really leaning towards to ghost thing.  Has anyone ever had any issues like this b4?
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Author Comment

by:GFCU
ID: 23008462
Also, the default security level for software restriction policies is:

Unrestricted: Software access rights are determined by the access rights of the user.

(under: User config - Windows settings - Security settings - Software restriction policies - Security levels, in gp)
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by:experteez
ID: 23011473
You could make a ghost using the working system, to see if that works?
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by:GFCU
ID: 23029381
that's a good idea.  my only concern is that the fragmentation of the old drive being moved over to the new one.  With that being said I think that my plan of attack will be to try and ghost a test machine with that image.  hopefully the hardware differences won't have too much of an affect on that.  I'll let you know what I find.  Thanks!
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by:experteez
ID: 23640012
Did things work out for you GFCU?
Just curious about this....
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GFCU earned 0 total points
ID: 23909709
no.  I didn't try it because of the amount of setup time that has already been spent setting up that new computer.  Even though it would all be the same, I'd prefer it to be a fresh install We created a workaround where the user can just remote into that machine when needed.  There was sometype of issue accessing the database.  Who knows, poor programming of that app too.  It had other issues that didn't make sense.  The application had like approx 50 processes that had to startup along with it.  Thanks for all of your help on this issue.  
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