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Creating Disk Image from of HP TC5730 receive PXE-M0F: Exiting Broadcom PXE ROM after Boot Menu

Posted on 2008-11-19
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This is a new implementation of Altiris DS 6.9 SP1. We are attempting to create an image using the Redploy.exe method of an HP TC5730 thin client. After assigning the client to the job the thin client restarts as expected, receives a DHCP address and gets the Boot menu. After getting the boot menu we receive a PXE-M0F: Exiting Broadcom PXE ROM message.

The PxeLog_Mtftp.Txt log file shows the following:
D [09:32:29 11/19] (5880): RESET Transfer Table Slot: Previous Information
            (5880)     File Name: D:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXE\images\Bstrap\X86PC\BStrap.0
            (5880)       File Hd: 1
            (5880)        IPAddr: 172.16.0.225
            (5880)          Port: 1759
            (5880)          Type: 2
            (5880)    Last Block: 46
            (5880)          Wrap: 0
            (5880)          Done: yes
            (5880)     File Size: 23189
            (5880)   UCast Sends: 0
            (5880)  Segment Size: 512
            (5880)CloseFile: reference count = 1
D [09:32:29 11/19] (5880): HandleTFTP: action: next block  IPAddr=172.16.0.225:1759
            (5880)HandleTFTP: P_ACK for blk: 45 want blk: 46
            (5880)PxeMtftp: SendUCast() building error - No transfer exists for this client
            (5880)MySendTo completed: len = 4
            (5880)PxeMtftp: SendUCast() error - No transfer exists for this client

Here are the things we have performed:

- Regenerated the DOS boot files in PXE Manager (The DOS option is the only on available)
- Verified that the Bootstrap.0 file is present
- Attempted to configure the DHCP option 60 (based upon internet searching on this issue)
- Recreated the job in Altiris
- Verified MTFTP service was configured properly and started
- Increased the Packet size for the MTFTP server to 1456

This DS server is on a seperate server from our Windows 2003 DHCP server.

Any ideas?

Thanks in advance for the assistance.
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Question by:RP_Integration
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Author Comment

by:RP_Integration
ID: 22995320
I just moved the thin client to the same switch as the Altiris DS server and the PxeLog_Mtftp.txt log file now shows:

D [10:41:25 11/19] (5880): HandleMTFTP: action: next block  IPAddr=172.16.0.225:1758
            (5880)HandleMTFTP: P_ACK for blk: 14 want blk: 15
            (5880)SendMCast: TblIdx = 1 blk = 15  IPAddr: 172.16.0.225
            (5880)ReadFile: cache 0 update, return size: 1349
            (5880)Cache 0 Data Returned end of file.
            (5880)GetNextBlk: Data smaller than requested on Read
            (5880)            :        m_uiFile: 1
            (5880)            :   current block: 15
            (5880)            : m_usSegmentSize: 1456
            (5880)            :        uLOffset: 21840
            (5880)            :    return unLen: 1349
            (5880)            :    m_ulFileSize: 23189
            (5880)            :         bResult: 1
            (5880)MySendTo completed: len = 1353
D [10:41:25 11/19] (5880): HandleMTFTP: action: next block  IPAddr=172.16.0.225:1758
            (5880)HandleMTFTP: P_ACK for blk: 15 want blk: 16
            (5880)SendMCast: TblIdx = 1 blk = 16  IPAddr: 172.16.0.225
D [10:41:25 11/19] (5880): RESET Transfer Table Slot: Previous Information
            (5880)     File Name: D:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXE\images\Bstrap\X86PC\BStrap.0
            (5880)       File Hd: 1
            (5880)        IPAddr: 172.16.0.225
            (5880)          Port: 1758
            (5880)          Type: 1
            (5880)    Last Block: 16
            (5880)          Wrap: ffffffff
            (5880)          Done: yes
            (5880)     File Size: 23189
            (5880)   UCast Sends: 0
            (5880)  Segment Size: 1456
            (5880)CloseFile: reference count = 0

I still receive the same PXE-M0F error code but this is the end of the log file after the PXE error is received on the thin client. These devices are both connected to a Cisco 3750 Gigabit switch connecting at 1Gbps and there are no errors showing on the ports that these are connected to.

Thanks.
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Author Comment

by:RP_Integration
ID: 22995968
Created FREEDOS boot image and cannot connect to the PXE server. Now receive Access is Denied when connecting to the share \\server\eXpress. This occurs even though we have tested the account. Everything starts as it should in the freedos image but cannot map the drive.

Any suggestions please comment.

Thanks,
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Accepted Solution

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RP_Integration earned 0 total points
ID: 22997408
Found the issue. Problem was with the DS server Lan Manager Authentication Level. Set it to accept LM and NTLM authenication and it worked.
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