Word 2007 - Revision number not updating

In Word 2007 I have added

Insert/Quick Parts/Field/RevNum

However the value just seems stuck on 1. I can right click and select "update field" and it won't change.

No matter how many times I save the document it is always still set to 1.

What's wrong?
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Joanne M. OrzechManager, Document Services CenterCommented:
Is there any way that the field could have been turned into text?  By a merge perhaps? Or Control Shift F9?

Try reinserting the field?  It sounds like it's been turned to text....
purplesoupProgrammerAuthor Commented:
no - its really there - I can insert it as many times as I like and it just gets stuck on 1.
Joanne M. OrzechManager, Document Services CenterCommented:
Can you upload the doc?
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purplesoupProgrammerAuthor Commented:
good idea - I've cut all the company info out and just left the first page - still getting the problem. I added another revision number lower down the page too.
Joanne M. OrzechManager, Document Services CenterCommented:
Try this document..... your field code does not look like it's formatted properly....see the image below:

purplesoupProgrammerAuthor Commented:
Hi - well I don't understand that. If I alt-F9 on my original document I don't have the Arabic revnum, I just have the one at the top and the one at the bottom, and I can't see any problems with the formatting of those two numbers. What exactly are you saying you did to change the formatting?

Anyway, it doesn't appear to be the formatting that is the problem. If I just copy and paste the original document into a new document the revision numbering works ok, but the same formatting in the first document doesn't work.

It just looks as if there is some corruption in the original document that is causing the problem, and the solution is just to copy and paste everything into a new document.

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Joanne M. OrzechManager, Document Services CenterCommented:
I ADDED the Arabic - that is the CORRECT code... yours is not the correct code.
purplesoupProgrammerAuthor Commented:
The Arabic format doesn't make any difference. If I set that format in the original document is doesn't update, and all three revision numbers update in the document you returned.
Joanne M. OrzechManager, Document Services CenterCommented:
"and all three revision numbers update in the document you returned."

I'm confused - you're now saying that it's working?
purplesoupProgrammerAuthor Commented:
In the document you returned all the revision numbers - whether formatted Arabic or not - were working. If I change the original document in which they aren't working to Arabic format they still don't work.
Joanne M. OrzechManager, Document Services CenterCommented:
Well, I didn't do anything to the document other than insert the Arabic field code....

But go ahead and close this question.
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