Word 2007 - Revision number not updating

In Word 2007 I have added

Insert/Quick Parts/Field/RevNum

However the value just seems stuck on 1. I can right click and select "update field" and it won't change.

No matter how many times I save the document it is always still set to 1.

What's wrong?
purplesoupAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Joanne M. OrzechManager, Document Services CenterCommented:
Is there any way that the field could have been turned into text?  By a merge perhaps? Or Control Shift F9?

Try reinserting the field?  It sounds like it's been turned to text....
0
purplesoupAuthor Commented:
no - its really there - I can insert it as many times as I like and it just gets stuck on 1.
0
Joanne M. OrzechManager, Document Services CenterCommented:
Can you upload the doc?
0
Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

purplesoupAuthor Commented:
good idea - I've cut all the company info out and just left the first page - still getting the problem. I added another revision number lower down the page too.
SRS-Enterprise--DFT-3----revisio.zip
0
Joanne M. OrzechManager, Document Services CenterCommented:
Try this document..... your field code does not look like it's formatted properly....see the image below:

Revision-Number-Field.jpg
SRS-Enterprise--DFT-3----revisio.zip
0
purplesoupAuthor Commented:
Hi - well I don't understand that. If I alt-F9 on my original document I don't have the Arabic revnum, I just have the one at the top and the one at the bottom, and I can't see any problems with the formatting of those two numbers. What exactly are you saying you did to change the formatting?

Anyway, it doesn't appear to be the formatting that is the problem. If I just copy and paste the original document into a new document the revision numbering works ok, but the same formatting in the first document doesn't work.

It just looks as if there is some corruption in the original document that is causing the problem, and the solution is just to copy and paste everything into a new document.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joanne M. OrzechManager, Document Services CenterCommented:
I ADDED the Arabic - that is the CORRECT code... yours is not the correct code.
0
purplesoupAuthor Commented:
The Arabic format doesn't make any difference. If I set that format in the original document is doesn't update, and all three revision numbers update in the document you returned.
0
Joanne M. OrzechManager, Document Services CenterCommented:
"and all three revision numbers update in the document you returned."


I'm confused - you're now saying that it's working?
0
purplesoupAuthor Commented:
In the document you returned all the revision numbers - whether formatted Arabic or not - were working. If I change the original document in which they aren't working to Arabic format they still don't work.
0
Joanne M. OrzechManager, Document Services CenterCommented:
Well, I didn't do anything to the document other than insert the Arabic field code....

But go ahead and close this question.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Word

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.