Server rebooting with Error code 000000d1, parameter1 00000060, parameter2 d0000002, parameter3 00000000, parameter4 f77f2707.

Posted on 2008-11-19
Last Modified: 2012-05-05
We have windows 2003 enterprise

Today our system crashed and rebooted with the following System Error
Event 1003

Error code 000000d1, parameter1 00000060, parameter2 d0000002, parameter3 00000000, parameter4 f77f2707.

I attached a mini dump to this post as well
Question by:media3printing
    LVL 57

    Expert Comment

    by:Pete Long
    Hello media3printing,

    Server Crash and BSOD

    Make sure the server logs a crashdump file.

    Note Ensure there is at least 1.5 times the server?s physical memory available as a page file on the system drive for this to work.

    1. Right Click My Computer > Properties > Advanced.
    2. Under Start-up and recovery > Settings.
    3. Set Write Debugging information to "Kernel Memory Dump"
    4. Ensure the file is set to dump to %SystemRoot%\MEMORY.DMP
    5. Make sure "Overwrite any Existing file" is selected > OK

    Install the Debugging tools
    Symbol packages can be go if needed from here

    When the Crash occurs

    1. Copy the memory.dmp file to the servers desktop
    2. Start > Programs > Debugging tools for Windows > WinDbg
    3. File Open Crash Dump> Navigate to the dump you saved on the desktop > Open > Yes
    4. Your first Clue to the problem will be

    Probably caused by : filename. Extension (filename)

    5. Google that filename and see what it is.
    6. For a detailed analysis type the following commands

     .symfix {enter}
     .reload {enter}
     !Analyze -v {enter}

    7. Read the report!



    Author Comment

    im not sure if you noticed, but i already provided the dump file
    LVL 87

    Expert Comment

    There is no attached dmp. Zip your dmp's then upload the using the Link below and post the link to the upload here.
    LVL 87

    Expert Comment

    Either ask for a deletion of the Q, or post your solution in a separate post. Your reason for closing in the Closing request can't viewed when the Q is closed and therefore useless as a PAQ.

    Accepted Solution

    The asker's closing comment was:

    "it only did this one time and i have never been able to duplicate it"

    I will PAQ and Refund on this.

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