This Portion of Remote Web Workplace requires the Microsoft Remote Desktop ActiveX Control
Posted on 2008-11-19
Hello Help me please!
Just deployed a MS SBS 2003 R2 Server and MS XP Pro SP3 Desktops required for Remote Desktop Working, everything is configured as usual you can log into the Remote Web Workplace but as soon as you select 'Connect to My Computer at Work" you get the error messages that reads:
This Portion of Remote Web Workplace requires the Microsoft Remote Desktop ActiveX Control. Your browsers security settings may be preventing you from downloading ActiveX controls. Adjust these settings, and try again.
I've tried all the solutions I could find listed here and there which include:
Click on Tools -> Manage Add-Ons - > Enable or Disable Add-Ons in IE to enable Terminal Service ActiveX Control but its not there.
Ive logged in as every user on every PC and Deleted the System Registry Settings identified in the workaround.
I've visited MS Website and found Articel KB951607 which describes the symptons but the solution is only any good if you upgraded from XP SP2 to XP SP3, it doesn't work if you have a fresh install of SP3.
I've spent hours on the phone with Microsoft Support who want to charge me £597.00 to correct their mistake and I simply couldn't afford it even if I wanted to.
I need to correct this problem tonight, the client has gone home and I'm sat here trying everything I can think of, any suggestions please.