• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1151
  • Last Modified:

Errors 1603 and 1310 installing Avery application

I am attempting to install Avery Design Pro v5.4 on a Lenovo laptop (dual core, 32 bit) running Vista Business.  I repeatedly get two fatal errors: 1613 and 1310.  It's the only installation that causes this to happen.  Any idea of why this is happening?  UAC is turned off, but it still happens when turned on.
0
alefton
Asked:
alefton
  • 3
  • 2
  • 2
  • +1
1 Solution
 
FiucaCommented:
Try this per Microsoft:
http://support.microsoft.com/kb/834484

0
 
aleftonAuthor Commented:
Thanks, but none of the conditions that error 1603 applies to counts in this case.  The drive is not encrypted and is also not a substitute drive; plus, I also get error 1310 as part of the problem.  The 3rd option is only for XP, I'm using Vista.
0
 
FiucaCommented:
This article is regarding office 200 installation, but fixed the error 1310 on VISTA:
http://support.microsoft.com/kb/296175

0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
sk_raja_rajaCommented:
1.Follow the KB as suggeste by FIUCA
http://support.microsoft.com/kb/296175

2. Also try, on the run ,type
msiexec /unreg
and
msiexec /regserver
0
 
nobusCommented:
0
 
aleftonAuthor Commented:
Thanks everyone for trying to help; however, none of the above solutions worked in this case.  This is really strange because I have administrative rights to my own laptop.  I am able to install/uninstall almost all applications except two: Avery's DesignPro 5.4 and Adobe AIR.  Both give me an error saying I don't have administrative rights.  I continually get 1303, 1304 and 1603 fatal errors, but just for these two applications.  Anyway, I'll leave the question open for awhile yet in case one of you has an idea of why this is happening.  Fingers crossed.

p.s.  One more thing.  I have a 2nd laptop at home with the same OS (Vista Business), configured virtually the same way and I don't have this problem.  
0
 
nobusCommented:
did it ever work ?
0
 
aleftonAuthor Commented:
Nope, none of the solutions I've received so far worked.  I'm rarely stumped, but this one is very odd.  It seems that it's either a Registry problem or something in both of the apps is inconsistent with standard installation procedures.  Like I said, it's the only two applications I can't install.
0

Featured Post

Prep for the ITIL® Foundation Certification Exam

December’s Course of the Month is now available! Enroll to learn ITIL® Foundation best practices for delivering IT services effectively and efficiently.

  • 3
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now