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Email tracking tools?

Posted on 2008-11-19
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Experts,

I am running a exchange sever 2003, with outlook 2007 and 2003 clients. In a pure windows server 2003, xp, vista environment.

Other then using exchange system manger email tracking tool, where it only shows that the message has been sent, can anyone recommend any products, hopefully freeware, that help trace the email, if it gets stuck in junk email filter, firewall and such. I have see some prodcuts like MSGTAG, but is there anything else?

Thanks,
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Question by:matrix1324
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by:gupnit
gupnit earned 1500 total points
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by:matrix1324
ID: 22999006
Nitin,

Thank you i will check these out.
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by:gupnit
ID: 22999039
My Pleasure, take your time !!
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Author Comment

by:matrix1324
ID: 22999432
Ok, i quickly looked over the links you provided, but these really only refer to what i can see and monitor on my internal exchange server. I am looking for message tracking information after the message has left my exchange server. I have one client that keeps saying they are not receiving my messages, i would like to see if i can get any information at all if the message was blocked via THEIR firewall, AV, spam filter, never made it there..or was delivered successfully but just never opened. As i used as a reference MSGTAG lets you know if the email was opened with out the recipient even knowing or having to provide a read receipt. That alone will provide some indication that it was received but wanted to see if anyone can provide other products like this, or hopefully ones that can give even more information.

Thanks,
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gupnit earned 1500 total points
ID: 23002605
Hi,
As far are my knowledge goes only if your receipient has low security on their system, only then some tool can track. Else it will be diffcult.
There have been 2 famous tool that have been in the market for sometime now:
You can use them
Thanks
Nitin Gupta (gupnit)
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by:gupnit
ID: 23351254
Hi,
Do you need any further help?
Thanks
Nitin
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Author Closing Comment

by:matrix1324
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Thanks
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