Cannot find a proper driver

Posted on 2008-11-19
Last Modified: 2013-12-01
I get ridd of Vista from my presario C750ed and install XP Prof. I manage to instal all drivers but one cannot: sound driver. In original  Vista it was conexant high definition 221. I try many drivers, but still w/o results. my notebook is quiet like a grave ;-). Ones advice me to try with windows update, but all what i got are another 2 drivers (quick launch buttons and webcam). It seems that the previous drivers I tryied are not uninstalld even if I do it from device manager (I think thats why windows update not say a word about missing audio drive and come up with a valid version).
pls advice....
Question by:raulmonda
    LVL 27

    Assisted Solution

    Your system is listed as having the following sound device.
    3D Sound Blaster Pro compatible sound 16 bit integrated.
    However, the site does not list any audio drivers for your system and XP.
    It does however list chipset, video, audio drivers, etc. for Vista.
    LVL 32

    Assisted Solution

    LVL 10

    Accepted Solution

    Maybe we can walk through and find the drivers from the manufacturers...
    1. Right Click on My Computer, Left click on Manage.
    2. Click on Device Manager, you should notice on the right hand side icons with a yellow symbol next to them, this shows the device is unknown, or drivers are not installed.
    3. Right click a device you are looking for, left click on properties.
    4. Click on the Details tab on the top of the menu that popped up.
    5. You should see some code in the middle that looks similar to this:
    The important peices are:
      VEN_14E4    is    Vendor 14E4
      DEV_169C    is    Device 169C    for     Vendor    14E4

    You can take this information to the website and find the specific device information for the drivers, then go to the manufacturer website and see if they make drivers for Windows XP, some hardware is Vista specific and the manufacturer's do not have driver support for Windows XP.

    *Once you are in the Vendor and are searching for the Device you can hold CTRL and press 'F'.
    -This is the Find feature, type in the Device ID and it will find it much quicker, since some pages are quite long.

    Hope this helps!

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