I am trying to delegate the task of adding contacts in Active Directory in the "Distribution Groups" OU. What permissions do I need to grant a user for him to be able to do this? I have tried delegating control to him over the desired Contacts folder and above and giving him read/write over the Global Address List in Exchange System Manager. What's the trick here? The symptoms are that he simply doesn't see the option to add a contact when he right-clicks in AD and selects "new". He also can't rename contacts or edit them.