Link to home
Start Free TrialLog in
Avatar of Line One
Line One

asked on

Favorites Windows slow down Internet Explorer dramatically

I am having this strange problem here. One of our users is experiencing slowness in Internet Explorer. What I noticed is that when she open the Favorites Windows and access her favorite links within the browser Windows, IE will be getting slower and slower, not just accessing web but other functionality of the IE as well. If she access her favorites using the menu, then everything seems to be fine. The favorites folder is around 9k in size and nothing looks suspicious.

Any idea?
SOLUTION
Avatar of sensored2008
sensored2008
Flag of United Arab Emirates image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
wait  a second,  why  you have  ie6, upgrade  that to  ie7, i e6 is no long  secure
Avatar of Line One
Line One

ASKER

IE is on a Windows 2000 terminal server and IE 7 won't run on it.

I did reset it to the default setting but it didn't help.

have you  tried  reinstalling  IE7
SOLUTION
Avatar of McKnife
McKnife
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I will give this a try over the next few days.  
This seems to be happening with all IE6 profiles.  I removed all favorites from a folder as a test and it still remains slow when using IE with the favorites window open.  When selecting favorites from the drop down toolbar everything works great.
UPDATE:  The problem seems to be Symantec realtime protection.  When this is disabled IE can run with the favorites window open.  As a test I re enabled realtime protection and added the favorites folder to the exclusions but no luck.  It still runs really slow.  Any ideas?  The version of Symantec is 8.1.0.825.
Contact Symantec support.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial