CBM Corporate
asked on
Low signal alerts with Microsoft Wireless Optical Desktop 1000 on XP PRO SP3
Two complete new PCs with XP PRO SP3 and Microsoft Wireless Optical Desktop 1000 keyboard/mouse set. We get an error that the signal is low and you should change the batteries.
We have changed this 3 times with high quality batteries. Yet it pops up 3-4 times a day. The receiver is 30cm away. We tried multiple positions, different angles and changing the batteries. Still the popup keeps coming up. Any solutions? I'm suspecting it's a SP3 issue?!
We have changed this 3 times with high quality batteries. Yet it pops up 3-4 times a day. The receiver is 30cm away. We tried multiple positions, different angles and changing the batteries. Still the popup keeps coming up. Any solutions? I'm suspecting it's a SP3 issue?!
>> Any solutions? << use wired optical devices ! much more thrustworthy...
how far are you using the mouse I have noticed that the mouse and keyboard at too far a distance causes this. Just curious.....
ASKER
30-50 centimetres apart. The distance is reasonable, not too close and not too far. The alert pops up on both machines. Tried updating the intelli software, still no go.
any cell phones near? move them away...
good point nobus yes cell phones and wireless phones use 2.4 ghz I believe and that is the same signal......
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.