Low signal alerts with Microsoft Wireless Optical Desktop 1000 on XP PRO SP3

Posted on 2008-11-19
Last Modified: 2013-12-09
Two complete new PCs with XP PRO SP3 and Microsoft Wireless Optical Desktop 1000 keyboard/mouse set. We get an error that the signal is low and you should change the batteries.

We have changed this 3 times with high quality batteries. Yet it pops up 3-4 times a day. The receiver is 30cm away. We tried multiple positions, different angles and changing the batteries. Still the popup keeps coming up. Any solutions? I'm suspecting it's a SP3 issue?!
Question by:CBM Corporate
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
LVL 92

Expert Comment

ID: 23003053
>>  Any solutions?   <<   use wired optical devices ! much more thrustworthy...

Expert Comment

ID: 23003067
how far are you using the mouse I have noticed that the mouse and keyboard at too far a distance causes this. Just curious.....

Author Comment

by:CBM Corporate
ID: 23009376
30-50 centimetres apart. The distance is reasonable, not too close and not too far. The alert pops up on both machines. Tried updating the intelli software, still no go.
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 92

Expert Comment

ID: 23011040
any cell phones near?   move them away...

Expert Comment

ID: 23012350
good point nobus yes cell phones and wireless phones use 2.4 ghz I believe and that is the same signal......

Accepted Solution

CBM Corporate earned 0 total points
ID: 23231138
At the end we exchanged the keyboard/mouse with a 3000 series. So far no complaints.

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor ( Top Charts is a view in which you can set seve…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question