Outlook does not Sort By correctly

Posted on 2008-11-20
Last Modified: 2012-05-05
The idea here is that the User clicks an Email from Person A then click the Column Header "From" so that the mail gets grouped by "From" and the Email from Person A remains in view and is still selected.

Whats happening is that he is selecting an Email from Person B, clicking "From" and outlook is sorting the email but his selection is getting lost and his "View" is jumping to the very top.

This only happens on specific "Names" not by individual email.

So Person A sorts fine, Person B sorts fine, Person C loses selection, Person D loses selection, etc...
Question by:recruitit
    1 Comment
    LVL 47

    Accepted Solution

    Do you have the latest Office 2003 SP installed?

    If not, install and try again.

    Running Clean Views or Clean Profile, may also help.
    Starting with Outlook Closed.

    Clean Profile:
    Go to Start>Run>Outlook.exe /cleanprofile

    Clean Views:
    Start>Run>Outlook.exe /cleanviews  
    (Just keep in mind this will reset all custom views you have created. However, all one needs to do is simply set them back up.)

    Featured Post

    What Security Threats Are You Missing?

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Set OWA language and time zone in Exchange for individuals, all users or per database.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now