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HP Laserjet Printer  - Paper Light Goes On When Printing From Windows

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Last Modified: 2013-12-15
Hello,

We have 2 HP laserjet printers, both networked thru a Win 2003 Server.  A model 1160 and a newer model 2035N.

We have some users which print to it and some programs they are printing from (Outlook, Publisher, there may be others....) will cause the paper light on the printer to go on when printing is sent to the printer.  If they go out and press the start button the document will print.  Does not happen from my PC, since I am and administrator.
Not sure if permissions problem or what.  Both users can print from WORD with no problems.
This is a very frustrating problem for these users and I have not been able to find the problems.
Have set JAM Recovery to AUTO.

Need assistance.  Please advise.  Thanks.
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