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Cannot print, black and cyan cartridge lights blinking
Dear all,
I have a Officejet Pro K5300 and i cannot print, the black and cyan cartridge lights are blinking.
They were replaced a few days ago and shaking indicates there is still ink in them.
Also the power light is also blinking.
Help
Thank you
Gena
I have a Officejet Pro K5300 and i cannot print, the black and cyan cartridge lights are blinking.
They were replaced a few days ago and shaking indicates there is still ink in them.
Also the power light is also blinking.
Help
Thank you
Gena
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can you test the printer offline? or on another PC ?
ASKER
Thank you very much,
It was weird after cleaning the print cartridge nozzle, the print head started blinking, but thanks to those steps, it is ok now.
It was weird after cleaning the print cartridge nozzle, the print head started blinking, but thanks to those steps, it is ok now.
ASKER
No change