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tucup

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WSUS corrupted and will not re-install now system will not update, delete WSUS or re-install

Hi,
I am a novice so excuse my ignorance.
I have SBS 2003 setup serving 10 users and file access as well as exchange email( which is collected and sent directly to this server) is all working well.
During an update of the system I installed WSUS. Rhis seemed ok but did not install correctly. I tried to un-install and then use an earlier version, this failed and so tried the latest version which did not complete.
The system is functioning ok but I dont get any reports anymore and so I have to remote connect to check the server. I would like to re-install WSUS or get the reports working again.

Any ideas please
Avatar of Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy
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Follow the documentation you'll find at http://sbsurl.com/wsus

Jeff
TechSoEasy
Avatar of tucup
tucup

ASKER

That does not help Im afraid. Thanks for the link but I have read it before along with a few other proceedures. It seems WSUS is broke on the server now though it functions well I just have to manually download updates and logon to the server daily to check it.

What a chore
That document will instruct you on how to UNINSTALL and REINSTALL WSUS, which is what you need to do.

Jeff
TechSoEasy
Download install and run Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301
then try reinstall
You can't use that utility on WSUS.

Jeff
TechSoEasy
oh yes you can!!!
Avatar of tucup

ASKER

OK, tried that, no WSUS found. Tried to reinstall WSUS 3.0
The installer has encountered an unexpected error. The error code is 2753
Please note that this is a live server so I am worried about Server becoming damaged.
Avatar of tucup

ASKER

Here is the log for WSUS3.0

2008-05-31 14:25:38  Success   MWUSSetup          Validating pre-requisites...
2008-05-31 14:25:38  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2008-05-31 14:25:46  Success   MWUSSetup          ReportViewer is not installed on this machine
2008-05-31 14:25:46  Success   MWUSSetup          ReportViewer is not installed on this machine
2008-05-31 14:25:48  Success   MWUSSetup          SQL version is not Yukon. Yukon version 9.00.2047. SQL instance version 8.00.2039
2008-05-31 14:25:55  Success   MWUSSetup          Creating database backup...
2008-05-31 14:25:55  Success   MWUSSetup          Uninstalling the selfupate tree...
2008-05-31 14:26:01  Success   MWUSSetup          Removing Wsus 2.0...
2008-05-31 14:26:03  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.Net\Framework\v1.1.4322
2008-05-31 14:26:08  Success   CustomActions.Dll  This machine is a DC. So, WSUS Administrators group will not be deleted on this machine
2008-05-31 14:26:08  Success   CustomActions.Dll  Successfully delete  user group
2008-05-31 14:26:10  Info      IISCustomAction    Performing Setup Action, Command /Uninstall
2008-05-31 14:26:11  Info      IISCustomAction    Command /Uninstall Succeeded
2008-05-31 14:26:34  Error     CustomActions.Dll  SQL command is returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  ExecuteSQLCommand returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute SQL script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  BuildAndExecuteSQLQuery failed (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute remove database access SQL Script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  RemoveDatabaseAccessToAccount returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to remove database access to account FORM\IWAM_DELLSBSR2This account may still have access to SUSDB. (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  SQL command is returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  ExecuteSQLCommand returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute SQL script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  BuildAndExecuteSQLQuery failed (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute remove database access SQL Script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  RemoveDatabaseAccessToAccount returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to remove SUSDB access to FORM\WSUS Administrators. This account may still have access to SUSDB. (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  SQL command is returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  ExecuteSQLCommand returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute SQL script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  BuildAndExecuteSQLQuery failed (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to execute remove account SQL Script (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  RemoveLoginPermissionToAccount returning error (Error 0x80004005: Unspecified error)
2008-05-31 14:26:34  Error     CustomActions.Dll  Failed to remove account FORM\WSUS Administrators (Error 0x80004005: Unspecified error)
2008-05-31 14:26:39  Success   CustomActions.Dll  WSUS website shortcut is deleted successfully
2008-05-31 14:26:43  Success   MWUSSetup          Uninstaling Wmsde...
2008-05-31 14:27:22  Success   MWUSSetup          Installing ASP.Net
2008-05-31 14:27:45  Success   MWUSSetup          ASP.Net is installed successfully
2008-05-31 14:27:45  Success   MWUSSetup          Installing wYukon using MSI on Win2k3
2008-05-31 14:27:45  Success   MWUSSetup          Installing wYukon...
2008-05-31 14:28:27  Success   MWUSSetup          wYukon Installed Successfully
2008-05-31 14:28:28  Success   MWUSSetup          Installing WSUS...
2008-05-31 14:28:29  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-05-31 14:28:29  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-05-31 14:28:30  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2008-05-31 14:28:30  Success   CustomActions.Dll  Creating WSUS Reporters user group
2008-05-31 14:28:30  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
2008-05-31 14:28:30  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2008-05-31 14:28:30  Success   CustomActions.Dll  Creating WSUS Administrators user group
2008-05-31 14:28:30  Success   CustomActions.Dll  WSUS Administrators user group already exists
2008-05-31 14:28:30  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
2008-05-31 14:28:30  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-05-31 14:29:13  Info      IISCustomAction    Performing Setup Action, Command /Install
2008-05-31 14:29:16  Info      IISCustomAction    Command /Install Succeeded
2008-05-31 14:30:13  Success   MWUSSetup          WSUS Installed Successfully
2008-05-31 14:30:13  Success   MWUSSetup          Setup completed successfully
2008-06-28 20:09:29  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 20:09:59  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 20:10:33  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 22:36:01  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:21:03  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:21:08  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:21:14  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:37:54  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:43:15  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:43:18  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:43:20  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:43:22  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:45:17  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:45:22  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:45:48  Error     MWUSSetup          ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:45:51  Error     MWUSSetup          DoInstall: ParseCommandLine failed (Error 0x80041453)
2008-06-28 23:53:08  Success   MWUSSetup          Validating pre-requisites...
2008-06-28 23:53:08  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2008-06-28 23:53:34  Success   MWUSSetup          Initializing installation details
2008-06-28 23:53:34  Success   MWUSSetup          Installing ASP.Net
2008-06-28 23:53:59  Success   MWUSSetup          ASP.Net is installed successfully
2008-06-28 23:53:59  Success   MWUSSetup          wYukon is already installed on this machine
2008-06-28 23:53:59  Success   MWUSSetup          Installing WSUS...
2008-06-28 23:54:00  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-06-28 23:54:04  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-06-28 23:54:05  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2008-06-28 23:54:05  Success   CustomActions.Dll  Creating WSUS Reporters user group
2008-06-28 23:54:05  Success   CustomActions.Dll  WSUS Reporters user group already exists
2008-06-28 23:54:05  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
2008-06-28 23:54:05  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2008-06-28 23:54:05  Success   CustomActions.Dll  Creating WSUS Administrators user group
2008-06-28 23:54:05  Success   CustomActions.Dll  WSUS Administrators user group already exists
2008-06-28 23:54:05  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
2008-06-28 23:54:05  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-06-28 23:55:32  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-06-28 23:55:32  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2008-06-28 23:55:32  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
2008-06-28 23:59:02  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 00:50:50  Success   MWUSSetup          Validating pre-requisites...
2008-06-29 00:50:50  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2008-06-29 00:51:16  Success   MWUSSetup          Initializing installation details
2008-06-29 00:51:16  Success   MWUSSetup          Installing ASP.Net
2008-06-29 00:51:41  Success   MWUSSetup          ASP.Net is installed successfully
2008-06-29 00:51:41  Success   MWUSSetup          wYukon is already installed on this machine
2008-06-29 00:51:41  Success   MWUSSetup          Installing WSUS...
2008-06-29 00:51:42  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-06-29 00:51:48  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-06-29 00:51:52  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2008-06-29 00:51:52  Success   CustomActions.Dll  Creating WSUS Reporters user group
2008-06-29 00:51:53  Success   CustomActions.Dll  WSUS Reporters user group already exists
2008-06-29 00:51:53  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
2008-06-29 00:51:53  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2008-06-29 00:51:53  Success   CustomActions.Dll  Creating WSUS Administrators user group
2008-06-29 00:51:53  Success   CustomActions.Dll  WSUS Administrators user group already exists
2008-06-29 00:51:53  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
2008-06-29 00:51:53  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-06-29 00:52:06  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 00:52:06  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 00:52:06  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 00:59:00  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 19:44:00  Success   MWUSSetup          Validating pre-requisites...
2008-06-29 19:44:00  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2008-06-29 19:44:18  Success   MWUSSetup          Initializing installation details
2008-06-29 19:44:18  Success   MWUSSetup          Installing ASP.Net
2008-06-29 19:44:41  Success   MWUSSetup          ASP.Net is installed successfully
2008-06-29 19:44:41  Success   MWUSSetup          Installing wYukon...
2008-06-29 19:45:24  Success   MWUSSetup          wYukon Installed Successfully
2008-06-29 19:45:25  Success   MWUSSetup          Installing WSUS...
2008-06-29 19:45:25  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-06-29 19:45:32  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-06-29 19:45:34  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2008-06-29 19:45:34  Success   CustomActions.Dll  Creating WSUS Reporters user group
2008-06-29 19:45:34  Success   CustomActions.Dll  WSUS Reporters user group already exists
2008-06-29 19:45:34  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
2008-06-29 19:45:34  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2008-06-29 19:45:34  Success   CustomActions.Dll  Creating WSUS Administrators user group
2008-06-29 19:45:34  Success   CustomActions.Dll  WSUS Administrators user group already exists
2008-06-29 19:45:34  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
2008-06-29 19:45:34  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-06-29 19:45:43  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 19:45:43  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 19:45:43  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
2008-06-29 20:08:26  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)
2008-12-08 16:43:18  Error     MWUSSetup          CUIOptionWizard::CollectInformation: Setup is cancelled or an error occurred (Error 0x80070642: User cancelled installation.)
2008-12-08 16:43:18  Error     MWUSSetup          DoInstall: Failed to crate CSetupDriver object (Error 0x80070642: User cancelled installation.)
2008-12-21 18:57:55  Success   MWUSSetup          Validating pre-requisites...
2008-12-21 18:57:56  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2008-12-21 18:58:39  Success   MWUSSetup          Initializing installation details
2008-12-21 18:58:39  Success   MWUSSetup          Installing ASP.Net
2008-12-21 18:59:18  Success   MWUSSetup          ASP.Net is installed successfully
2008-12-21 18:59:18  Success   MWUSSetup          wYukon is already installed on this machine
2008-12-21 18:59:18  Success   MWUSSetup          Installing WSUS...
2008-12-21 18:59:21  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-12-21 18:59:25  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-12-21 18:59:27  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2008-12-21 18:59:27  Success   CustomActions.Dll  Creating WSUS Reporters user group
2008-12-21 18:59:27  Success   CustomActions.Dll  WSUS Reporters user group already exists
2008-12-21 18:59:27  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
2008-12-21 18:59:27  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2008-12-21 18:59:27  Success   CustomActions.Dll  Creating WSUS Administrators user group
2008-12-21 18:59:27  Success   CustomActions.Dll  WSUS Administrators user group already exists
2008-12-21 18:59:27  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
2008-12-21 18:59:27  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-12-21 19:06:41  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-12-21 19:06:41  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2008-12-21 19:06:41  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
you might have to repair your .net installation:

http://blogs.msdn.com/astebner/archive/2005/12/10/502439.aspx
ASKER CERTIFIED SOLUTION
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Don
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Avatar of tucup

ASKER

Hi, thanks for the heads up, I will plough through this over the next few days. Christmas and all so there is a chance you may not here from me till next weekend but will try over the next few days to try your sudgested links...Looks very interesting thanks
Avatar of tucup

ASKER

I have not been able to try the sudgestions yet as I am away until early February. I will try it as soon as I get back and let you know how it went.