We help IT Professionals succeed at work.
Get Started

xp pro hangs after logon. Task Mgr is available but no desktop

grogsitreserve
on
542 Views
Last Modified: 2012-06-21
xp pro svc pack 3 recently had a trojan (zorg) removed. No trace is left, but now xp hangs after the user logon screen.

I've gone so far as to do the reinstall repair an existing xp pro installation (not the recovery console) and still it hangs after I login.

I start the task mgr and see that explorer is running in the svc's, but the desktop won't load.

On i tried the sfc scannow and it fired up all the other svc you'd normally see, but then poof, I get the NT error box that says "windows must restart because the remote procedure call terminated unexpectedly"

Any help would be greatly appreciated. Should I reinstall xp pro on a new partition, rename the old one and run programs from there.

ARGHHHHHH!
Comment
Watch Question
This problem has been solved!
Unlock 2 Answers and 9 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE