troubleshooting Question

Enable Terminal Services ActiveX Client control

Avatar of Chi Is Current
Chi Is CurrentFlag for United States of America asked on
Windows XP
14 Comments2 Solutions40296 ViewsLast Modified:
Hello ~

I am using XP SR-3 and attempting to log onto a Terminal Services Remote Desktop which I know is configured and working properly.

When I go to the site, I receive the following error message:
ActiveX control not installed or not enabled

The Terminal Services ActiveX Client control is not available. Before you can access remote programs and connect to remote desktops through TS Web Access, you must install and enable this ActiveX control.

If your computer does not have the correct version of the Terminal Services ActiveX Client control, you must download and install an update package. To learn about this update and to download the installation package, visit this website.

If you have already installed the correct update package, you must enable the ActiveX control. To do this, follow your browser's instructions to manage add-ons and to run ActiveX controls. When you enable the ActiveX control, you may see a security warning. Before you continue, make sure that the publisher for the ActiveX control is Microsoft Corporation.

After you install the package or enable the ActiveX control, you must refresh this Web page.

Looking in:  IE 7 -> Tools -> Manage Add-ons -> Enable or Disable Add-ons, the Terminal Services ActiveX Client control is not listed as an option to either enable or disable.

Attempting to install Set up remote desktop connection from my XP CD, I am informed that the OS already contains a built-in version and may not be installed.

Checking: IE 7 -> Tools -> Internet Options -> Security -> Internet -> Custom level -> Run ActiveX controls and plug-ins = ENABLE

My question is: How can I enable Terminal Services ActiveX Client control?

Many Thanks, Jacob


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