troubleshooting Question

OWA (Outlook Web Access)

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oscarhicFlag for United States of America asked on
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We're having some problems with our OWA.
We're able to use it just fine internally but the problem we're having is that we can't access it externally.
It has worked in the past.
The firewall were using is a Cisco ASA5510 (just added to the network)
When we attempt to connect to it externally, as email.xyz.com the page isnt found.
Im able to ping email.xyz.com externally and it reply back successfully.
We have other devices that are working find behind the new firewall.

What can it be?
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