troubleshooting Question

XP won't load in Normal or Safe Mode

Avatar of mikeabc27
mikeabc27 asked on
Anti-Virus AppsWindows XPWindows OS
61 Comments4 Solutions511 ViewsLast Modified:
I've an XP Pro self-built box that I fails to load XP in either normal, safe mode, last known good.........

Everything starts to load but when it gets to the desktop no icons load and I just have the mouse pointer.

I reinstalled the Windows files (a reinstall without deleting the c: drive), but this now gives me a BSOD in normal mode.

Could it be a virus and would I need to set up the drive as a secondary drive on another PC and clean it? Or is their something really obvious I'm missing?

Thanks,

Mike
ASKER CERTIFIED SOLUTION
Mohamed Osama
Senior IT Consultant

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