Link to home
Start Free TrialLog in
Avatar of iescamillab
iescamillab

asked on

Bluetooth Peripheral Device drivers missing after pairing Blackberry Bluetooth

After pairing Blackbery 9000 (Bold) Bluetooth w/ Dell Latitude E5500, every time I log into Windows two messages pop indicating "Bluetooth Peripheral Device" drivers are missing and can't find them by using the default search option (not in the BB Installation Disk, nor through Win Update).

In the Device Manager exclamation marks appear next to two "Bluetooth Peripheral Device" icons under the "Other Devices" section.

I'm able to establish connection between the PC and Blackberry, however while trying to sync via bluetooth I get disconnected after a few seconds.

OS: Vista 32-Bit
Blackberry Desktop Manager: 4.6.0.12
Blackberry Device Manager: 4.3.1.12


Thank you in advance for your help !
ASKER CERTIFIED SOLUTION
Avatar of RohitBagchi
RohitBagchi
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jdera
jdera

Were you able to resolve this?
Avatar of iescamillab

ASKER

After trying proposed solutions (most of them I've already tried even before posting, since my device was paired), my computer continued to ask for the drivers and in the device manager the two missing drivers still appeared under the "Other Devices" section.

Therefore, I decided to install the most recent version of Blackberry Desktop Manager (4.7), but I disabled the Desktop Connectivity and Wireless Bypass since I'm not really interested in synchronizing using Bluetooth.

Thank you for your support.
I'm also getting the same problem. After pairing, I am getting the same problem mentioned above. I'm using Blackberry Bold 9000, Operating System on my laptop is Windows Vista. None solution effective over the net. Any clue?