troubleshooting Question

RunDLL error when attempting to open Power Options on Sony VAIO laptop

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defaqtoFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows XPMicrosoft Legacy OS
3 Comments1 Solution1105 ViewsLast Modified:
An employee wanted me to look at her battery life on her Sony VAIO VGN-SZ4XWN WinXP Pro2002 SP3.
When attempting to open "Power Options" from either Control Panel or "Start > Run..." I get the following error message popping up...

An exception occured while trying to run "C:\Windows\system32\shell32.dll,Control_RunDLL"C:\WINDOWS\system32\powercfg.cpl",Power Options"
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