troubleshooting Question

DELL E series - freezes

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qprsoftFlag for Finland asked on
OutlookLaptops Notebooks
9 Comments1 Solution6208 ViewsLast Modified:
We have purchased a about 7  new E series machines and all of them are experiencing one critical failure: They freeze totally randomly.  When the freeze occurs, caps lock, Wireless switch + all other functions become unresponsive and the only option is to reboot the machine.

Does anybody know what could be causing this behaviour? I have found multiple reports of this issue from different forums, but no one has been able to isolate the error. DELL support says they never heard of this, which seems very unlikely to me...:)
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