troubleshooting Question

DELL E series - freezes

Avatar of qprsoft
qprsoftFlag for Finland asked on
Laptops NotebooksOutlook
9 Comments1 Solution6208 ViewsLast Modified:
We have purchased a about 7  new E series machines and all of them are experiencing one critical failure: They freeze totally randomly.  When the freeze occurs, caps lock, Wireless switch + all other functions become unresponsive and the only option is to reboot the machine.

Does anybody know what could be causing this behaviour? I have found multiple reports of this issue from different forums, but no one has been able to isolate the error. DELL support says they never heard of this, which seems very unlikely to me...:)

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 9 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 9 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004