troubleshooting Question

iPhone not syncing with Exchange 2003 SBS

Avatar of SSNS
SSNS asked on
ExchangeiPhone
13 Comments1 Solution1003 ViewsLast Modified:
My client had a blackjack phone that I set up to sync with his exchange server for email, calendar, and contacts.  It has been working perfect for the last 6 months, until he dropped it in the lake.  He purchased an iPhone, and wants this setup to sync.  It is version, 2.1.  
I went through the setup on the phone to sync.  I get the following errors:
1.  Cannot get mail, the connection to the server failed, or
2.  it will go through and say it updated with the cuurent time and date, but nothing comes through on the iPhone.

I did email the certificate to the phone, using a yahoo account and installed it on the phone.  

I used the iPhone configuratation utilility to install a profile on the iphone as well.

Also when I go through the setup on the phone, it states that it "verified exchange account"

I purchased an Iphone for myself to see if it would work with my exchange server, but I get the same errors.  So, this is two different exchange servers, and two different iphones.  I previously had a moto Q9 phone that synced flawlessly before the iphone.

my server is the only one on the network, 2003 SBS with SP2.
Thanks in advance
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 13 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros