troubleshooting Question

BES/Domino - Duplicate calendar entries, call log disappearing, odd things happening

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rvthost asked on
BlackBerry
4 Comments1 Solution492 ViewsLast Modified:
BES for Domino, version 4.1.6.13.
Domino version 8.0.2

We're having lots of strange things happening, many devices sporadically getting duplicate calendar entries.  SMS messages decide to purge themself from the handheld, as do the call logs occasionally.  Seems to be mostly limited to the Curves running version 4.3.0.124.  

Anyone else seeing anything similar?  RIM hasn't been helpful to date other than telling us how to wipe the calendar and let is resync over the air.  As far as occurrences, we have roughly 150 BB devices on the BES server and I'd say at least 50-60 have had issues.  Never all on the same day, seems to be some "rolling" problem.  Thoughts?
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