troubleshooting Question

Restore Active Desktop not working

Avatar of UrbanBlacksmith
UrbanBlacksmithFlag for United States of America asked on
System UtilitiesMicrosoft Legacy OS
7 Comments2 Solutions1253 ViewsLast Modified:
Previous error was discussed but I did not find my solution. My Sys Admin is in a high-security area of Iraq and has not been able to assist. After a Trojan infection and subsequent clean, I continue to have a white background with the Restore Active Desktop that does not function. I get the same line 65 error message that one other fellow got indicating that a '1' is in place where a '0' should be but I cannot find the registry entry to do this.

I cannot seem to remove the non-functioning "Restore Active..."from my desktop although the background colors behind the desktop icons can change. I've researched your archives and solutions and tried several approved solutions and none seems to work so far for me. I searched for the File Desktop.htt and found none on my hard drive or server HD's to delete and refresh. I have the software to do an in-place upgrade but do I need to do this? Sys and hidden files are visible. Your assistance is appreciated in advance.
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