Link to home
Start Free TrialLog in
Avatar of Matterofacts
MatterofactsFlag for United States of America

asked on

Exchange 2007 Restore Sent Items

Recently upon uninstall and reinstall of Outlook 2007 client, the save sent items in sent folder check got removed and one of my customers lost approx. two weeks of sent items until it was discovered.  Is there a way to get the sent items even if the sent items were never stored from within Outlook 2007 client?
SOLUTION
Avatar of amaheshwari
amaheshwari
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Matterofacts

ASKER

What about the ISP since the default account setup in Outlook 2007 is pop and that is how they were sent.  The Exchange is the secondary account in Outlook 2007 client (I'm in the process of migrating away from the pop account but since they were sent through the pop ISP relay, would the ISP have copies of them?

The ISP is using Plesk 8.0

SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Are they cached anywhere?

Is there a replay of binaries or replay in exchange?



SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of lauchangkwang
lauchangkwang
Flag of Singapore image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Uninstalling and reinstalling Outlook 2007 client doesn't have anything to do with the issue (as far as I know) other than that may be how the check got removed from Options - Save Sent Items in Sent Folder.
Outlook 2007 is running in Cached mode on so that spam filtering will work.  Where is that cache?  Would that have the sent items?  
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial