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Losing printers in RDP
We have one client who connects via RDP. They have multiple printers in their office that pull from their local resources in to RDP. They have informed us that when they print, they are missing some of the pages, and when they look back the printer they were printing to is no longer in their printer list and sometimes they do not have any printers at all. I am stumped to why the printers just randomly disappear? It is not a print spooler issue, there have been no crashes.
**Note** We have other clients with multiple printers and none of them are having this issue.
Thanks for any advice/help!
**Note** We have other clients with multiple printers and none of them are having this issue.
Thanks for any advice/help!
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no problem, let me know what you find out. I used to deal with that a lot as well on terminal services, it can be a nightmare that is never ending. VPN is so much better once you get it going.
ASKER
Will do! VPN is something we will have to look in to.
ASKER
Thanks