troubleshooting Question

Losing printers in RDP

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EHS_ITFlag for United States of America asked on
Microsoft Server OS
4 Comments1 Solution1077 ViewsLast Modified:
We have one client who connects via RDP. They have multiple printers in their office that pull from their local resources in to RDP. They have informed us that when they print, they are missing some of the pages, and when they look back the printer they were printing to is no longer in their printer list and sometimes they do not have any printers at all. I am stumped to why the printers just randomly disappear? It is not a print spooler issue, there have been no crashes.

**Note** We have other clients with multiple printers and none of them are having this issue.

Thanks for any advice/help!
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