troubleshooting Question

The driver detected a controller error on \Device\Scsi\symmpi1 - backups failing - help please

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Ken-doh asked on
Storage SoftwareServer HardwareWindows Server 2003
36 Comments1 Solution16902 ViewsLast Modified:
I have been strugling with this for about 2 months - any help will be appreciated

Server 2003 HP DL360 G5

our backups have started failing - some times they work some times they dont often it gets 10 minutes in and fails. but mostly backups are not working we get the following error. after reading lots of information. I have the following drivers installed

Tape drive - symantec driver 5.1 SDLT 600
Scsi - Microsoft LSI logic ultra320 5.2.379

it is an additional HP scsi card connected to an external tape drive

I have tried the following - with no success
updated the LSI driver - still errord
changed the driver to a quantum one - still errors
checked all the cables and its all connected ok
the terminator is attached.

Event Type:      Error
Event Source:      symmpi
Event Category:      None
Event ID:      11
Date:            07/01/2009
Time:            12:47:40
User:            N/A
Computer:      CD-DC1
The driver detected a controller error on \Device\Scsi\symmpi1.

For more information, see Help and Support Center at
0000: 0f 00 10 00 01 00 66 00   ......f.
0008: 00 00 00 00 0b 00 04 c0   .......À
0010: 00 00 0a 11 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 00 00 00 00 00 00 00 00   ........
0030: 00 00 00 00 06 00 00 00   ........


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