troubleshooting Question

Can't delete Print Drivers (Vista Print Spooler Issues)

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PentaIS asked on
Windows Vista
6 Comments1 Solution4735 ViewsLast Modified:
I have a HP laptop with Vista Business that is having Print Spooler issues in that the service doesn't start automatically.  In the trouble shooting steps I have found I should delete all printers and then the drivers and driver packages.  I was able to delete the one local printer and all but one file in the driver package for it as well as the network printer.  However the previous local printer (Dell) will not delete.  When I attempt to delete the driver and driver package for the Dell and for a Network printer, both tell me I can't delete because they are in use.  I'm not sure if this is going to prevent me from solving this problem.  I don't know how to force Vista to allow me to delete the Dell and the drivers & driver packages.

I did check the Registry key (also in the troublshooting steps) and it is already set to depend on RPCSS

The page I am working from is:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

The page says XP but numerous sites refer to this as a fix for the Vista problem as well.
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