troubleshooting Question

Cisco Vpn client not working everywhere

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schmad01Flag for United States of America asked on
Software FirewallsCisco
17 Comments1 Solution394 ViewsLast Modified:
I am experiencing a situation that I cannot figure out.  I connect the latest cisco vpn client( to an ASA5505 firewall. It seems I can connect fine from anywhere I go except one particular office. This office has their own watchguard firewall and the admin insists(not very nice to work with) that everything that needs to be opened on their end is open. It was working from their location until they recently changed their ip addresses and they tell me they change their ip addresses at regular intervals.

Anyway, when I try to connect to the ASA, I get the error VPN connection terminated locally by the Client. Reason 412 The peer is no longer responding.

Let's assume for arguments sake, that their administrator is correct, and the problem is at the target ASA5505.

Is there anything I need to "open" or check on the ASA5505 to allow the remote location's ip address in? I know my way around a little through the ASDM gui, and am not as familiar with console commands as an FYI.  Any guidance would be appreciated.
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