troubleshooting Question

NTBackup not able to backup exchange first storage group

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TriCountyIT asked on
ExchangeWindows Server 2003Storage Software
10 Comments1 Solution3029 ViewsLast Modified:
I keep getting this error when I try to do a full backup of my exchange information store.


Backup Status
Operation: Backup
Active backup destination: File
Media name: "010708.bkf created 1/7/2009 at 11:13 AM"

Volume shadow copy creation: Attempt 1.
Backup of "tch15\Microsoft Information Store\First Storage Group"
Backup set #1 on media #1
Backup description: "Set created 1/7/2009 at 11:13 AM"
Media name: "010708.bkf created 1/7/2009 at 11:13 AM"

Backup Type: Normal

Backup started on 1/7/2009 at 11:13 AM.

Error: The device reported an error on a request to write data to media.
Error reported: Unknown error.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 1/7/2009 at 12:56 PM.
Directories: 0
Files: 1
Bytes: 9,340,516,144
Time:  48 minutes and  20 seconds

Error: tch15\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access.

The operation was ended.
Backup completed on 1/7/2009 at 12:56 PM.
Directories: 0
Files: 1
Bytes: 9,340,516,144
Time:  48 minutes and  22 seconds

----------------------

The operation did not successfully complete.
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