troubleshooting Question

Cannot launch hyperlink in either email (outlook) or word

Avatar of Mark Owens
Mark OwensFlag for United States of America asked on
Microsoft ApplicationsInternet Protocols
5 Comments1 Solution1023 ViewsLast Modified:
When I open an email and try to launch the link I get a 'Locate Link Browser' window that defaults to 'look in' my documents.  I went to file types and for htm and html assocaited those types with IE.  This made a small difference but opened up with errors.  When I copy paste link directly to IE it works.  Now when I created some links using MS Word, and launched link I got an error: unable to open http://www.hp.com/.  No programregistered to open this file.  This is one of my users home PC's so I'm not getting a lot of info other than "it happened one day and I don't know why."

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