Cannot launch hyperlink in either email (outlook) or word
When I open an email and try to launch the link I get a 'Locate Link Browser' window that defaults to 'look in' my documents. I went to file types and for htm and html assocaited those types with IE. This made a small difference but opened up with errors. When I copy paste link directly to IE it works. Now when I created some links using MS Word, and launched link I got an error: unable to open http://www.hp.com/. No programregistered to open this file. This is one of my users home PC's so I'm not getting a lot of info other than "it happened one day and I don't know why."
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Hey War1, sorry it's taken so long to get back to you but this was put on the back burner until today. Now I tried all of your resolutions to no avail but the one where you edit the registered file types gave me more information to better understand the issue. Like I said the user was way too vague so why did it stop working was never sucessfully addressed. However, once I clicked was playing around in the 'registered file types', I clicked on URL itself and opened it up to find that Mozilla was the application used. Looking quickly in the program files I saw Mozilla was not there. I then reinstalled Mozilla and viola problem gone. I could not however, see how to take IE and make it the default program and most likely had I put Iexplore in the properties within the URL file type that would have worked.
jumper14k, glad the problem is fixed. Thanks for the points.
ASKER