troubleshooting Question

How do I restore and individual email using Backup Exec 12d

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RelindaFlag for United States of America asked on
Storage Software
3 Comments1 Solution1081 ViewsLast Modified:
Hi.  We currently run full backups every day using Backup Exec 12d.  We currently backup the Exchange Information Store to tape and the Use Granular Technology check Box is checked.  Now I know I have read that when you are restoring and individual item from tape,  you must first restore the Information Store to a temp location, where you will then be able to restore and individual e-mail item.  Can anyone explain to me how all of this works from start to finish?  All the documentaion I have read does not clearly explain what happens after it is put in this temp location.  Also do I need to use the Exchange redirect feature in order to do this.  I am concerned that when I do the restore, instead of putting the Info Store in a temp location, I am going to end up restoring over the current Info Store and causing my users to lose all of the e-mails they recieved since our last backup.  Please help.  
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