troubleshooting Question

windows xp pro bluescreen error 0x0000008E and SFC /Scannow errors

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ITatESFlag for Canada asked on
Windows XPWindows OS
4 Comments1 Solution1662 ViewsLast Modified:
Hello,
I'm trouble shooting an XP Pro box that bluescreens on startup constantly with an 0x08E error.
I have tested the ram....ok.
I have uninstalled the video drivers....still the same bluescreen after reboot.
I have tried another video card with and without drivers...still the same bluescreen.
I have searched for the Backdoor.Rustock.B Rootkit...nothing found.

I then tried to run in safe mode in the command prompt: sft/ Scannow
I got the following error:
scanonce I get the same error message
0x0000006ba [The RPC server is unavailable]

To troubleshoot this error I have tried sfc /revert and it hasn't helped.

Are these two issues related?
Any suggestions on how to fix these problems?
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