troubleshooting Question

GO DADDY SSL NOT WORKING FOR ONE COMPANY

Avatar of malboteju
malboteju asked on
HTTP ProtocolSSL / HTTPSMicrosoft Legacy OS
7 Comments1 Solution838 ViewsLast Modified:
Hi

We host a exchange 2007 server on windows 2008 using outlook anywhere. Suddenly today one company (one of our clients') 4 PCs or server cannot securely connect to this site or to any godaddy.com secure areas. They get the usual  error mesage pasted below on IE7. Same result on firefox (different wording) This happens for all PCs and servers at this site.

Using all other PCs and from any other location we can get to this specific URL using SSL - absolutely no problem. And a check using digicert returns an all OK.

I'm truly lost as to why this could happen.

The certificate has not expired for the last 9 months and is valid till end of 2010. So not a ISP caching issue either.

Can this be anything to do with the servers/AD trusted publishers, etc, etc. Perhaps one of them got removed somehow ? and got propogated to all PCs

The thing that has changed since this morning when all was ok at the site was an HP engineer had changed the motherboard of their only server but am simply unable to understand how tis would affect an SSL certificate hosted outside the site. May be this is pure conincidence.

All clever thoughts are truly appreicated
many thanks
mal

I spoke to godaddy who gave me the standard answer off the screen and said they cannot help.

There is a problem with this website's security certificate.
 
   
 The security certificate presented by this website has expired or is not yet valid.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.  
  We recommend that you close this webpage and do not continue to this website.  
  Click here to close this webpage.  
  Continue to this website (not recommended).  
     More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
If you choose to ignore this error and continue, do not enter private information into the website.

For more information, see "Certificate Errors" in Internet Explorer Help.
 
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