troubleshooting Question

W32.Downadup

Avatar of Stuart Oram
Stuart OramFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows Server 2003Vulnerabilities
6 Comments1 Solution649 ViewsLast Modified:
Various machines infected with W32.Downadup (seems to have spread over network). SAV10 is deleting instances of the files it finds, but they keep reappearing, so the root cause is still around. Run Malwarebytes Anti-Malware as suggested on another thread & it has found machine to be clean. Followed Symantec's removal instructions & Used a F-Secure removal tool that didn't find any instances.

Firewalls indicating the malware isn't trying to make any outbound connections, so am OK in that sense at the moment, but would like to find & remove root cause. Any ideas?

I've used SAV10, Windows Defender, Malwarebytes, Ad-Aware......
ASKER CERTIFIED SOLUTION
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 6 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 6 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004