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hamada669Flag for Egypt

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Xerox M20i scan to e-mail

i am trying to configure the scanner to send mail . I follow up the instructions in the manual . when I try to test it I got LDAP commutation error and smtp error .
how you can I configure  Xerox M20i Work Centre to be able to scan to e-mail.

Thanks
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ACollyer
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hi ACollyer

i can send mails from the scanner , but i cann`t query the GAL , it come up with "LDAP commutation error " on the scanner LCD. i can store locally 100 users on local address list, please advice

Thanks .
Is it Active Directory/Exchange you're querying via LDAP? I think entering an LDAP path into the place I mentioned above might help.

Also, it is often conventional to log in to LDAP with a user@domain username instead of just the username.

Have a look at the image I've attached - I think this is where you may be able to find the Global Address List (unfortunately my experience with Exchange is limited, so this may or may not be relevant to your problem.)
global-address-list.jpg
hello ACollyer

still cann`t query the GAL from the scanner.  i added the DN name . also "user@domain" /
thanks mate.
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Hi, Can you try keeping the settings you have there, except uncheck the "Append Base DN" checkbox?
the answer helped