troubleshooting Question

Mailbox Agent ID's and BES servers

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yoshi66 asked on
ExchangeBlackBerry ProgrammingBlackBerry
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Hi

On my BES server (4.1.5), there is a view to see which user is on which Messaging Agent.

It seems that the Messaging Agent corresponds to a mailbox server, and that BES assigns agents 1 - 5. What happens if the number of Exchange servers exceeds that number?

Also, is it considered wise to have only users on, say Exchange server 1-4, on BES, Exchange servers 5-8 on BES2 etc, and how does this affect the message agent? Is there anyway I can measure whether this will help?

Finally, is it possible to change a user's messaging agent and would there be any point to this?

Thx
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